Privacy policy

1. Privacy at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data means any data that can identify you personally. For detailed information about data protection, please refer to the privacy policy below.

Data collection on this website

Who is responsible for collecting data on this website?

Data on this website is processed by the website operator. You can find the operator’s contact details in the “Information about the controller” section of this privacy policy.

How do we collect your data?

Some data is collected when you provide it to us. This may include, for example, data you enter in a contact form.

Other data is collected automatically or with your consent by our IT systems when you visit the website. This primarily includes technical data, such as your browser, operating system or the time of your visit. This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some data is collected to ensure that the website functions correctly. Other data may be used to analyse your behaviour as a user. If contracts can be concluded or initiated through the website, the data you provide is also processed for contract offers, orders or other enquiries relating to orders.

What rights do you have regarding your data?

You have the right at any time to receive information, free of charge, about the origin, recipients and purpose of your stored personal data. You also have the right to request correction or deletion of this data. If you have consented to data processing, you can withdraw that consent at any time with effect for the future. In certain circumstances, you also have the right to request restriction of the processing of your personal data. You further have the right to lodge a complaint with the competent supervisory authority.

You may contact us at any time about these matters or with any other questions about data protection.

Analytics tools and third-party tools

When you visit this website, your browsing behaviour may be evaluated statistically. This is mainly done using analytics programs.

Detailed information about these analytics programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

IONOS

The provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany (hereinafter “IONOS”). When you visit our website, IONOS collects various log files, including your IP addresses. For details, please refer to the IONOS privacy policy: https://www.ionos.de/terms-gtc/terms-privacy.

IONOS is used on the basis of Article 6(1)(f) of the General Data Protection Regulation (GDPR). We have a legitimate interest in displaying our website as reliably as possible. Where corresponding consent has been requested, processing takes place exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) of the German Telecommunications Digital Services Data Protection Act (TDDDG), insofar as consent covers storing cookies or accessing information on the user’s device, such as device fingerprinting, within the meaning of the TDDDG. Consent may be withdrawn at any time.

Data processing on our behalf

We have concluded a data processing agreement (DPA) for the use of the above service. This is an agreement required under data protection law that ensures the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General information and mandatory disclosures

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection provisions and this privacy policy.

Various personal data is collected when you use this website. Personal data means data that can identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmission over the internet, for example when communicating by email, may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information about the controller

The controller responsible for data processing on this website is:

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data, such as names, email addresses or similar information.

Retention period

Unless a more specific retention period is stated in this privacy policy, we retain your personal data until the purpose for processing it no longer applies. If you make a valid request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for retaining it, such as retention periods under tax or commercial law. In that case, deletion takes place once those reasons no longer apply.

General information about the legal bases for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Article 6(1)(a) GDPR or Article 9(2)(a) GDPR where special categories of data within the meaning of Article 9(1) GDPR are processed. Where you expressly consent to the transfer of personal data to third countries, processing also takes place on the basis of Article 49(1)(a) GDPR. If you have consented to storing cookies or accessing information on your device, for example through device fingerprinting, processing additionally takes place on the basis of Section 25(1) TDDDG. Consent may be withdrawn at any time. If your data is required to fulfil a contract or take steps prior to entering into a contract, we process it on the basis of Article 6(1)(b) GDPR. We also process your data on the basis of Article 6(1)(c) GDPR where this is necessary to comply with a legal obligation. Processing may also take place on the basis of our legitimate interest under Article 6(1)(f) GDPR. The following sections of this privacy policy explain the legal bases applicable in each case.

Recipients of personal data

We work with various external parties in the course of our business activities. This sometimes requires us to transfer personal data to those parties. We disclose personal data to external parties only where this is necessary to fulfil a contract, where we are legally obliged to do so, for example by providing data to tax authorities, where we have a legitimate interest in disclosure under Article 6(1)(f) GDPR, or where another legal basis permits disclosure. When using processors, we disclose our customers’ personal data only on the basis of a valid data processing agreement. Where data is processed jointly, a joint processing agreement is concluded.

Withdrawal of your consent to data processing

Many data processing operations are possible only with your express consent. You may withdraw consent already given at any time. Withdrawal does not affect the lawfulness of processing carried out before it.

Right to object to data collection in special circumstances and to direct marketing (Article 21 GDPR)

IF DATA IS PROCESSED ON THE BASIS OF ARTICLE 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION. THIS ALSO APPLIES TO PROFILING BASED ON THOSE PROVISIONS. THE LEGAL BASIS FOR EACH PROCESSING OPERATION IS SET OUT IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS THE PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES TO ESTABLISH, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION UNDER ARTICLE 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING. THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION UNDER ARTICLE 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, place of work or the place of the alleged infringement. This right exists without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to receive, or have a third party receive, data that we process automatically on the basis of your consent or in performance of a contract, in a commonly used, machine-readable format. If you request direct transfer of the data to another controller, this will take place only where technically feasible.

Access, rectification and erasure

Under applicable statutory provisions, you have the right at any time to obtain information free of charge about your stored personal data, its origin and recipients, and the purpose of processing. Where applicable, you also have the right to rectification or erasure of this data. You may contact us at any time about these matters or with further questions about personal data.

Right to restriction of processing

You have the right to request restriction of the processing of your personal data. You may contact us at any time for this purpose. The right to restriction exists in the following circumstances:

• If you dispute the accuracy of the personal data we hold about you, we generally need time to verify it. For the duration of that verification, you have the right to request restriction of processing.
• If your personal data has been or is being processed unlawfully, you may request restriction of processing instead of erasure.
• If we no longer need your personal data but you need it to exercise, defend or establish legal claims, you have the right to request restriction of processing instead of erasure.
• If you have objected under Article 21(1) GDPR, your interests must be weighed against ours. Until it is clear whose interests prevail, you have the right to request restriction of processing.

If processing of your personal data has been restricted, this data may, apart from storage, be processed only with your consent, to establish, exercise or defend legal claims, to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries you send to us as the website operator, this website uses SSL or TLS encryption. You can recognise an encrypted connection by the browser address changing from “http://” to “https://” and by the padlock symbol in your browser’s address bar.

When SSL or TLS encryption is enabled, third parties cannot read the data you transmit to us.

4. Data collection on this website

Enquiries by email, telephone or fax

If you contact us by email, telephone or fax, we store and process your enquiry, including all personal data it contains, such as your name and enquiry, to handle your request. We do not disclose this data without your consent.

This data is processed on the basis of Article 6(1)(b) GDPR if your enquiry relates to performance of a contract or is necessary to take steps prior to entering into a contract. In all other cases, processing is based on our legitimate interest in effectively handling enquiries addressed to us (Article 6(1)(f) GDPR), or on your consent (Article 6(1)(a) GDPR) where requested. Consent may be withdrawn at any time.

The data you send us through contact enquiries remains with us until you request deletion, withdraw your consent to storage, or the purpose for storing it no longer applies, for example after your request has been fully dealt with. Mandatory statutory provisions, particularly statutory retention periods, remain unaffected.

5. Analytics tools and advertising

IONOS WebAnalytics

This website uses the analytics services of IONOS WebAnalytics (hereinafter “IONOS”). The provider is 1&1 IONOS SE, Elgendorfer Straße 57, D – 56410 Montabaur, Germany. IONOS analytics can evaluate visitor numbers and behaviour, such as page views, visit duration and bounce rates, visitor sources (the page from which a visitor arrives), visitor locations and technical data, such as browser and operating system versions. For this purpose, IONOS stores the following data in particular:

• Referrer (previously visited page)
• Requested page or file
• Browser type and version
• Operating system used
• Device type used
• Time of access
• IP address in anonymised form (used only to determine the location of access)

According to IONOS, data collection is fully anonymised so that it cannot be traced back to individual persons. IONOS WebAnalytics does not store cookies.

Data is stored and analysed on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in statistically analysing user behaviour to optimise both the website and advertising. Where corresponding consent has been requested, processing takes place exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as consent covers storing cookies or accessing information on the user’s device, such as device fingerprinting, within the meaning of the TDDDG. Consent may be withdrawn at any time.

For further information about data collection and processing by IONOS WebAnalytics, please refer to the IONOS privacy policy at: https://www.ionos.de/terms-gtc/datenschutzerklaerung/

Data processing on our behalf

We have concluded a data processing agreement (DPA) for the use of the above service. This is an agreement required under data protection law that ensures the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.